Frequently Asked Questions (FAQ's)
Everything you need to know about Harmony Focus Preschool & Learning Center
A 5-star rated daycare serving Oklahoma City families in 73135 and surrounding communities — licensed by the Oklahoma DHS and aligned with Oklahoma Early Learning Guidelines.
What it means in practice — and how we keep it.
About our 5-star rating
Is Harmony Focus really a 5-star rated daycare?
+Yes. Harmony Focus is rated at the highest tier of Oklahoma's Reaching for the Stars Quality Rating & Improvement System, administered by the Oklahoma Department of Human Services — Child Care Services (OKDHS-CCS). Our license is current and in good standing, and we're happy to share documentation during a tour or by phone at (405) 763-8853.
What does the 5-star rating actually mean for my child day-to-day?
+In practice, 5-star means your child gets more individual attention and a stronger learning experience than baseline licensing requires. That includes lower child-to-teacher ratios and smaller groups (1:4 infants, 1:6 toddlers, 1:12 preschool or better), more qualified lead teachers (credentialed or actively pursuing CDA/associate's/bachelor's in early childhood education), a research-based curriculum (Creative Curriculum plus nature-based learning) intentionally mapped to the Oklahoma Early Learning Guidelines, ongoing observational assessment of each child's growth, Conscious-Discipline-style positive guidance (never shaming or physical discipline), structured family engagement, and a secure, safety-trained environment.
How is a 5-star center different from a regular licensed daycare?
+Every licensed daycare must meet Oklahoma's baseline health, safety, and ratio rules. A 5-star center has to exceed those baselines across multiple categories — staff qualifications and ongoing professional development, lower ratios and group sizes, research-based curriculum implementation, documented child progress, and active family engagement — and prove it on an ongoing basis. The state's star levels exist specifically so parents can tell the difference at a glance.
Is the 5-star rating permanent, or do you have to re-earn it?
+It's not a one-time award. OKDHS Child Care Services monitors licensed programs through unannounced inspections, complaint follow-ups, and periodic Reaching for the Stars reviews. To stay at the top tier we have to keep meeting every criterion — every year. We treat 5-star as a floor, not a ceiling.
How do you maintain your 5-star rating year over year?
+Several practices, all happening continuously: (1) every team member completes — and exceeds — the annual training hours OKDHS requires in child development, health & safety, CPR/First Aid, and mandated-reporter topics, and we track it internally; (2) leadership does regular classroom walk-throughs using quality-rating-style checklists covering environment, interactions, curriculum, and family engagement, and addresses gaps quickly; (3) we hold our low ratios and group sizes even when waitlists are long — over-enrolling a classroom is the fastest way to lose 5-star status, and we won't compromise; (4) annual parent surveys and conference feedback feed directly into our improvement plan; (5) facility upkeep, sanitation, and drill schedules are documented and audited between state visits; and (6) licensing files, training certificates, child files, and incident logs are kept current and ready for inspection at any time.
What happens if a 5-star center slips below standards?
+OKDHS can require a corrective action plan, lower a center's star level, or take licensing action if standards aren't met. That's exactly why we run the internal checks above — so issues are caught and corrected long before they ever reach an inspection. If you ever have a specific concern, call us directly at (405) 763-8853; we'd rather hear it from you first.
Can I see proof of your 5-star rating and DHS license?
+Absolutely. We can show you our current OKDHS license and Reaching for the Stars documentation in person during a tour, and we're happy to walk you through what each item means. Call (405) 763-8853 or schedule a tour from our enrollment page.
General questions
What are your operating hours?
+Our 5-star rated Learning Center is open Monday through Friday, 9:00 a.m. to 5:30 p.m. Extended care for early drop-off and late pick-up can be arranged in advance.
What ages of children do you accept?
+We welcome children from 6 weeks through 5 years (with before/after care available for school-age children up to 12). Our programs are specifically designed for the developmental needs of infants, toddlers, and preschoolers.
What is your child-to-teacher ratio?
+Our ratios meet or exceed Oklahoma DHS Licensing Services for Child Care requirements: 1:4 for infants, 1:6 for toddlers, and 1:12 for preschoolers. These ratios reflect Oklahoma state regulations and best practices in early childhood education.
What qualifications do your staff have?
+All staff are qualified in early childhood education, complete the annual training hours required by the Oklahoma Department of Human Services, and undergo thorough background checks. They receive ongoing training in child care, first aid, CPR, mandated reporting, and child development.
Are you licensed and what curriculum standards do you follow?
+Harmony Focus is a 5-star rated facility licensed by the Oklahoma Department of Human Services — Child Care Services (OKDHS-CCS) and participates in Oklahoma's Reaching for the Stars Quality Rating & Improvement System at its highest tier. Our curriculum is aligned with the Oklahoma Early Learning Guidelines (OELG) for ages 0–3 and 3–5 published by the Oklahoma State Department of Education, and our Pre-K readiness program is aligned to the Oklahoma Academic Standards.
How do you handle discipline and behavior management?
+We use positive behavior management strategies that focus on understanding and addressing the underlying reasons for behavior. Our approach includes clear communication, age-appropriate expectations, and positive reinforcement — never physical discipline.
What is your sick child policy?
+For the health and safety of all children and staff, we ask that sick children be kept at home. If a child becomes ill while at our facility, parents will be notified immediately to arrange for early pick-up. Our policy includes guidelines on when a child can return based on symptoms and medical advice, in line with OKDHS guidance.
Do you provide meals and snacks?
+Yes — we provide nutritious USDA-aligned meals and snacks throughout the day. Our menu is designed to accommodate various dietary needs, including allergies and special diets. Parents are welcome to discuss specific dietary requirements with us.
How do you ensure the safety and security of the children?
+Our facility is equipped with secure entry systems, and all visitors are required to sign in and out. We conduct regular safety drills (including fire and Oklahoma tornado drills) and have strict policies in place for child pick-up and drop-off. All staff are trained in emergency response procedures and are CPR/First-Aid certified.
Can parents visit during the day?
+Yes — we have an open-door policy and welcome parents to visit. We do ask that longer visits be scheduled in advance to minimize disruption to our daily routine.
How do you communicate with parents about progress and daily activities?
+We believe in open, regular communication. Staff provide daily updates on activities, learning progress, and any significant moments or concerns. We hold regular parent-teacher meetings and are always available for discussions about your child's development.
What is your enrollment cancellation policy?
+If you need to cancel enrollment, we require two weeks' written notice. This allows us to manage enrollment and staffing effectively. Full details are outlined in our enrollment agreement.
Do you accept DHS subsidy or childcare assistance?
+Yes — we accept Oklahoma DHS Child Care Subsidy. Please contact us to discuss eligibility and the application process.
What immunizations are required?
+All enrolled children must be immunized in accordance with the Oklahoma State Department of Health (OSDH) immunization schedule. Medical or religious exemptions are accepted with proper documentation.
What is included in tuition?
+Tuition includes daily care, all curriculum activities, meals and snacks, and learning materials. Visit our Tuition page for current rates, or call us for a personalized quote.
Still have questions?
Send us a quick note and we'll get back within one business day. Prefer to talk now? Give us a call or schedule a tour.